Privacy Policy

RJ Balson and Son USA values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase. Last updated: January 2026

Information we collect
When you interact with our site, we may collect personal information such as your name, email address, shipping and billing address, phone number, payment details, and order history. We may also collect information automatically, including your IP address, browser type, device information, and how you interact with the site.

How we use your information
We use your information to process and fulfill orders, communicate with you about your purchase, provide customer support, improve our website and services, and send marketing communications if you have opted in.

Sharing your information
We share personal information with trusted third parties who help us operate our business, such as payment processors, shipping and fulfillment partners, ecommerce and marketing platforms, and analytics providers. We do not sell your personal information.

Cookies and tracking technologies
We use cookies and similar technologies to enable site functionality, understand how our site is used, and support marketing efforts. You can manage cookie preferences through your browser settings.

Your rights and choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to opt out of certain data uses. To make a request, please contact us using the details below.

Data security and retention
We take reasonable measures to protect your information and retain it only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.